Public Relations Officer – Corporate Services Job in Muscat, Oman | Al-Futtaim Group

Al-Futtaim Group is hiring a Public Relations Officer – Corporate Services in Muscat, Oman. The role sits within Corporate Services / Government Relations. This page brings together the published role scope, responsibilities, qualifications, experience and skills, while the Al-Futtaim careers page in Oman provides access to the wider company job set.

Role Overview

The Public Relations Officer provides government-relations support covering immigration, residency and regulatory transactions in Oman. The role is responsible for timely employee services, legal and regulatory compliance, documentation, government correspondence and coordination with authorities.

Responsibilities and Duties

• Process employment and residency visa applications with the Royal Oman Police and follow up delayed cases.
• Submit manual visa applications, amendments, corrections and updates to immigration records.
• Handle cancellation of exit/departure records and coordinate visa-cancellation or immigration matters with Muscat International Airport authorities.
• Process first-time resident cards, renewals, replacements, collections and changes to personal or profession data.
• Deliver, submit and follow up official correspondence and applications with the Ministry of Labour and other government entities.
• Process transactions with municipalities and regulators and visit government departments to collect documents, information or approvals.
• Maintain effective working relationships with government officials and external stakeholders.
• Submit employee medical-examination forms, collect medical reports and ensure supporting records are complete.
• Assist employees with government documentation and procedural requirements.
• Collect official mail from Oman Post, deliver outgoing correspondence and track incoming/outgoing documents.
• Process vehicle-registration renewals and related licensing documents with the relevant authorities.
• Prepare periodic status reports and maintain accurate trackers for pending, completed and overdue Government Relations transactions.
• Escalate critical delays, issues and compliance risks to management and provide regular status updates to stakeholders.
• Provide administrative support to the Government Relations team and wider office operations.

Qualifications and Experience

• Diploma or bachelor's degree in Business Administration, Public Administration, Public Relations or a related field.
• 2–3 years of experience in Government Relations, PRO, immigration services or a similar administrative role.
• Practical experience with the Royal Oman Police, Ministry of Labour, Civil Status, municipalities and other authorities.
• Good knowledge of Oman Labour Law, immigration and residency procedures and employment-related government regulations.
• Fluency in Arabic and English, spoken and written.

Skills, Systems and Role Tools

Omani immigration, visa, residency and labour procedures; government portals and e-services including ROP and Ministry of Labour platforms; communication, coordination and follow-up; fluent Arabic and English.

Where the Role Sits within Al-Futtaim

Business Unit: Corporate Services; Division/Path: Government Relations; Hiring Entity: Al-Futtaim Group. This context shows where the vacancy sits within Al-Futtaim while keeping the parent group identity unchanged.

Application Preparation

Align your CV with the published responsibilities above and highlight only experience you genuinely have in Government Relations & Immigration and the stated role skills. Use concise examples showing responsibility, scale, tools, customers or measurable outcomes rather than generic claims.

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